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Post by account_disabled on Jan 11, 2024 5:38:46 GMT -5
Combining personal and professional messages in the same account can cause confusion and damage your business image , potentially resulting in lost sales and dissatisfied customers. Impact on corporate image When a lead clicks on the WhatsApp icon on the company's website, they would expect to interact with the brand, not a personal account. The lack of unity in the corporate image can alienate potential customers. Additionally, personal accounts lack the ability to set up automated or unavailability messages . This limitation can leave Saudi Arabia WhatsApp Number Data users waiting for responses and looking for alternatives if the account owner is unavailable. Read more: Guide to automating WhatsApp with HubSpot Loss of connection with the CRM and limitations in integration Using personal WhatsApp accounts instead of business solutions like WhatsApp API means not only the loss of traceability and professionalism, but also the inability to establish an effective connection with the company's CRM, such as HubSpot. The lack of this integration between WhatsApp and HubSpot can result in the loss of valuable customer data and the inability to record and analyze key interactions, ultimately affecting the effectiveness of marketing and sales strategies. Scale your conversational strategy with HubSpot and WhatsApp In summary, the use of personal WhatsApp accounts for business activities is disadvantageous in multiple aspects , from the loss of follow-up opportunities to the negative impact on the company's image.
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